Enterprise and Government
Migrating from legacy web gateway and other network security solutions can seem like a daunting task. The iboss services team is here to assist.
The Challenge
Many organizations need to adopt cloud services for access and security but lack the in-house expertise to undertake the transition from legacy on-premises solutions. Other organizations may have the in-house expertise, but due to multiple projects competing for the same technical resources, are time constrained. With iboss implementation services we can help ensure a smooth transition to the cloud and offer different levels of service engagement from quick start to custom. This allows iboss to engage your network and security teams at the right level to help with simple upgrades, streamline more complex deployments, ensure your project will complete on-time, and assure your configuration is aligned with industry best practices.
iboss Implementation Services Overview
iboss brings engineering and solution design experience and expertise to any new or existing project and speeds time to value for customers by validating the design, configuration and strategy to launch into production with best practices. This helps reduce the learning curve for network and security teams and leads to a more successful transition to the cloud.
The implementation engineers on the iboss services team have assisted thousands of organizations and helped them navigate the path to the cloud to ensure the iboss SASE platform implementation is aligned and integrated with the organization’s access and security goals. All while reducing cost and workload for your network and security teams and helping them become educated and more confident to take over business as usual operations with the platform post implementation.
During the engagement with iboss, the implementation engineer will work with you throughout the defined phases of the project that start with planning and end when the iboss platform being used in production including every step along the path to a successful deployment.
Planning
During the planning phase the iboss implementation engineer will outline requirements that include reviewing the iboss platform package purchase, documenting success criteria and milestones to align the project for success. Finally, providing guidance for testing, pilot and production.
Configuration
The configuration phase will include policy consultation and deployment, authentication requirements for user ID, traffic redirection settings and other configuration guidance for the Implementation Services package purchased.
Test Guidance
Moving into the testing phase the iboss implementation engineer will work with the project team to identify and outline the testing required for mission critical applications and business process.
Pilot
During the pilot phase the iboss implementation engineer will provide guidance on selecting and educating UAT users, documenting acceptance testing and tuning the policies or configuration for the iboss platform to ensure a smoother transition to production.
Production Deployment
For the final phase of the engagement the iboss implementation engineer will help with the roll out strategy, provide real-time support during deployment and provide guidance and instruction for any configuration adjustments during the adoption of the iboss platform.
The iboss Implementation Services offerings for Enterprise and Government customers includes setup assistance for the following iboss SASE cloud platform features.
Design Consultation/Kickoff
Yes
Yes
Yes
Yes
Traffic Redirection
Cloud Connectors
DNS Security
Cloud Connectors
DNS Security
GRE/IPsec Tunnels
Cloud Connectors
DNS Security
GRE/IPsec Tunnels
Private Cloud
Cloud Connectors
DNS Security
GRE/IPsec Tunnels
Private Cloud
User Identity/Authentication
Connector
Cloud iDP
Connector
Cloud iDP
AD plugin
Net-ID SSO
Cloud iDP
SAML 2.0
AD plugin
Net-ID SSO
Cloud iDP
SAML 2.0
AD plugin
Net-ID SSO
Policy Template
Yes
Yes
Yes
Yes
SSL Decryption (Configuration Guidance)
Yes
Yes
Yes
Yes
Malware Prevention (Configuration Guidance)
KB Articles/iboss Academy
Yes
Yes
Yes
Data Loss Prevention (Configuration Guidance)
KB Articles/iboss Academy
KB Articles/iboss Academy
Yes
Yes
Policy Migration from Existing Solution
No
No
No
Available
Pilot Scope
5 Devices
/ 1 location
25 Devices
/ 1 locations
100 Devices
/ 3 locations
Custom
Report Analytics
Yes
Yes
Yes
SIEM integration
Yes
SIEM integration
Engagement Model
Remote
(Up to 8 Hours)
Remote
(Up to 40 Hours)
Remote
(Up to 80 Hours)
Remote or On-site1
Duration2
60 Days
60 Days
60 Days
-
1T&E additional, pending COVID restrictions lifted, minimum 2 days for on-site engagements.
2Excluding Custom, all iboss implementation services must be consumed within 60 days from your order being placed. Any service hours remaining will be converted to an account credit.
